Bit of a MS Word query.

[sidewalkdances]

My step dad typed a letter up at the weekend. Saved it under a filename, printed it and off he went.

When he turned on the machine today, he goes to open a blank Word Doc and the contents of the letter previously automatically appear. I went and had a look, couldnt find anything in a menu about it, help turned up nothing. It happens which ever way you open a new doc. Tried going via Start menu, Office Folder, Open word then File>>>New. Same results every time.

Anyone else come across this?

[beardboy]

Sounds like normal.dot has been replaced with the letter.

Make sure you have the file saved elsewhere, then google 'normal.dot replaced' or something similar to that :thumb:

http://www.pcdon.com/word-unstable-corrupted-normal-dot.html

[Hair Bear]

Or he's accidentally saved it as his default template?

[beardboy]

Normal.dot is the default template, is it not?

[TriBorG]

yes it is

Go to find files and folders

Make sure that you select search hiden files
Do a search for *.dot

When you find the Normal.dot delete it

Word will automatically recreat a new one when you re open word

Make sure you back up the doc first !

Gary

[dal23]

Or once you found the file don't delete it but instead rename it to "oldnormal.dot" :)