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Old 02-12-2017, 12:17 PM   #11
Eddmeister
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Originally Posted by JCoxy View Post
I work for a nissan dealer in their bodyshop, I'm afraid when bodyshop or service cars are cleaned they just get cleaned with a brush and a single bucket of TFR, I'm afriad that's how it is, we don't go all out and detail everyones car once its done

You and everyone on here are a minority who loves their detailing and picks up on stuff like this, the paint isn't butchered at all, a quick buff over will sort it
Nonsense even your average joe would have an issue with that

Look at the state of it
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Old 02-12-2017, 12:21 PM   #12
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Quote:
Originally Posted by JCoxy View Post
I work for a nissan dealer in their bodyshop, I'm afraid when bodyshop or service cars are cleaned they just get cleaned with a brush and a single bucket of TFR, I'm afriad that's how it is, we don't go all out and detail everyones car once its done

You and everyone on here are a minority who loves their detailing and picks up on stuff like this, the paint isn't butchered at all, a quick buff over will sort it
But surely there is a better way? A 2 bucket wash doesn't take that long.

And yes it can be corrected but I'm sure you agree that it takes time and skill. The OP shouldn't have to pay for that. They have caused damage for which they are liable for.

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Old 02-12-2017, 12:32 PM   #13
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Surely as a customer, when you take a vehicle somewhere for repairs, especially a dealership, you have a reasonable expectation that you'll get your vehicle back in as good as, or better, condition than when you took it in originally?
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Old 02-12-2017, 12:34 PM   #14
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Originally Posted by weedougall78 View Post
Surely as a customer, when you take a vehicle somewhere for repairs, especially a dealership, you have a reasonable expectation that you'll get your vehicle back in as good as, or better, condition than when you took it in originally?
youd think so not like its some budget backstreet hack job charging peanuts
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Old 03-12-2017, 02:58 AM   #15
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Holy hell those are horrendous. I would definitely seek legal advice and get the work done by a reputable detailer, then bill them for it.

Also, I have been taking to putting a "DO NOT WASH" on my windscreen everytime it goes in for any work or service, no matter how minor the work.
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Old 03-12-2017, 09:07 AM   #16
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+1 for the DO NOT WASH sign.

I have experience of dealers and a bodyshop doing the same thing.

An Icy wash brush on one occasion made a similar mess to a previous car.

I registered my complaint early on in person with the service manager and suggested he photograph it. They showed it to their bodyshop who offered to buff it all over in 2 hours and fix it. (Jaguar XF).
I had a reputable detailer look at it and write a report and quote for a 2 day decon and machine polish for £400.
The dealer paid the £400.

They may keep trying to say "its a used car it will have wear and tear" , almost excusing their poor treatment of your property.

Whenver I take a car in , I now always leave the sign and insist it's written on the paperwork that if the car is washed or cleaned in any way I will not be paying the bill for the service work done.
Good luck,
Mart

BTW , will polish out fine
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Old 03-12-2017, 10:04 AM   #17
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Quote:
Originally Posted by BTS View Post
But surely there is a better way? A 2 bucket wash doesn't take that long.

And yes it can be corrected but I'm sure you agree that it takes time and skill. The OP shouldn't have to pay for that. They have caused damage for which they are liable for.

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If the guys have to wash and tidy the interior on up to 15 cars in a day it's not an option, I agree the guys where I am are not the best, I put a new back panel and bumper on a Qashqai the other week, I always go out and check my work once it's been cleaned and there were marks where the hoover hose was rubbing against the new bumper. It polished out fine though
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Old 03-12-2017, 10:09 AM   #18
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there isnt a hope in hell for a 2 bucket carefull wash , chances are its an underpaid agency worker thats treated badly , pushed to do more and more for the same wage

and 99% of public will turn up and be pleased as punch that its been washed and the litter taken out of it
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Old 04-12-2017, 10:33 PM   #19
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This is why I always photograph my car before I hand over the keys, incl mileage. Main dealers should have the clean as an option not standard on every car that way the owner gets the choice as to whether or not it gets cleaned.


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Old 05-12-2017, 08:05 AM   #20
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Sound advice from Stangalang.
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