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Carbon collective

1K views 2 replies 2 participants last post by  Krakkenbus 
#1 ·
Folks

Has anybody experienced poor communication from carbon collective? I ordered a few items from them 8 days ago and it was posted 6 days ago.
Normally postage across the pond is pretty prompt so after a few days when it hadn't arrived i pinged them an email. I still haven't got a response from them, I've tried to use the contact form on their website with no luck. Heck I've even sent them two Instagram messages which they haven't replied to either.


Has anybody else experienced service like this? I only want the tracking number for my order so i can get a rough idea of when it might arrive.

NB. This isn't a brand bashing, just a query.
 
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