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Old 25-01-2016, 04:41 PM   #1
vtaylor78
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Help

Hello all,
I need some opinions on this case please.
Last year some old bloke decided he was going to put a key along the side of my car !!
Luckily enough with some detective work and the aid of cctv, I caught the culprit and he admitted it and said he would pay.
I got a couple of quotes from Mercedes Benz approved body shops, one came in at £1450, the other £1475 so not much in it.
Anyway the work was completed in July "15", I was very happy with the repairs , and the old guy did pay me so all good.
Over this weekend I wanted to remove the lookie likey chrome strips that run three quarter of the way down the car, I'm de chroming it.
First side done no problem , hair drier , dentle floss and a bit of polish.
Now on to the side that has been painted 7months ago, this proved a lot more difficult!!.
Anyway what has happened is a couple of bits of paint have come off !.
I have been back to the body shop but the manager was unavailable, so no one else could make a decision.
My question is should this have happened?? Is it my fault ??.
Any thoughts / advise would be greatly received , before I go back to do battle tomorrow.
Thanks guys sorry for the long post.
Regards
Vince.
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Old 25-01-2016, 06:18 PM   #2
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photos would be helpful to the post.

Yes it would have happened, however no fault to you or the bodyshop.

Since the paint is still soft when the adhesive for the trim was applied. Can be a number of reasons behind the paint coming off i.e not having sufficient prep, solvent based adhesive, making a stronger bond to trim/weaker bond with the existing paint.

Its a difficult situation and unfortunately cannot off any real advice to legality.

Yes their paintwork will have a warranty, and being mercedes approved would think they would re-work.

I would go with the intention of full disclosure, not your fault, not my fault how can we resolve this, not going into battle, and while your there ask for a price on spraying the trims.

Last edited by 3gdean; 25-01-2016 at 06:23 PM.
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Old 25-01-2016, 06:42 PM   #3
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See one reason to leave the bloody badges and chromed on.
If you didn't like the car with them on why did you but it.



I'm off to paint my new toaster red for I don't like the chrome. ..
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Old 25-01-2016, 06:48 PM   #4
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with aerosol...

why has it bubbled with 200 degree heat
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Old 25-01-2016, 07:11 PM   #5
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Originally Posted by AllenF View Post
See one reason to leave the bloody badges and chromed on.
If you didn't like the car with them on why did you but it.



I'm off to paint my new toaster red for I don't like the chrome. ..
I like to be different
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Old 25-01-2016, 08:31 PM   #6
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Yeah as 3gdean said, the paint would of been soft when they re stuck it on so it really bonded onto the new paint. I remember I debadged my first car and had to wet sand the outlines to make it invisible

Stick trim back on or a repaint imo
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Old 26-01-2016, 08:23 AM   #7
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I would say that it's no fault of the bodyshop that in trying to modifying your car you've damaged the repair.
Had you have left it alone, as the manufacturers intended and as the bodyshop would have expected, then all would be good.

I'm afraid to say that I think it's very short sighted of people to expect repairs to be as strong/stable as an original 'out of the factory finish'.
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Old 26-01-2016, 11:54 AM   #8
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Quote:
Originally Posted by squiggs View Post
I would say that it's no fault of the bodyshop that in trying to modifying your car you've damaged the repair.
Had you have left it alone, as the manufacturers intended and as the bodyshop would have expected, then all would be good.

I'm afraid to say that I think it's very short sighted of people to expect repairs to be as strong/stable as an original 'out of the factory finish'.
But these body shops have to jump through hoops to obtain "Approved status" ??
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Old 26-01-2016, 01:25 PM   #9
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Originally Posted by vtaylor78 View Post
But these body shops have to jump through hoops to obtain "Approved status" ??

True - but it's much the same as an approved Dulux decorator uses only Dulux paint - but an independent decorator using a different product can still paint wall just as well, (except in both cases if you put a strip of sellotape on the wall and then pulled it off the chances are you'd pull the paint off ).

So as opposed to J Bloggs independent bodyshop where he can make his own mind up as to what techniques and products he will use to make a repair, approved bodyshops have to repair using techniques and products that are approved.
But it's still just a repair carried out by humans - and it will never be as robust as the original finish which was applied by robots to a precise depth, to fresh clean unpainted bodywork, which was then dried at an exact temperature for a precise amount of time in a multi million pound factory.

Last edited by squiggs; 26-01-2016 at 01:27 PM.
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Old 26-01-2016, 02:25 PM   #10
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Just an update , I contacted MB and they confirm this should not have happened.
These trims are able to be removed and replaced as necessary.
If you got one damaged in say a supermarket car park, you can replace it.
You wouldn't expect to have to repaint to whole side of the car ?
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