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Old 30-10-2018, 08:02 PM   #1
Sshmuttley
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Angry Gyeon Wet Coat

Hi all, sorry my first post is a rant!

Just received first bottle of Gyeon Wet Coat from Clean Your Car Ltd, it looks like its really gone off! Cloudy, loads of lumpy waxy looking stuff floating about
and looks bloody awful! I haven't opened it but I have contacted the supplier via email with a video attached and I've also contacted Gyeon directly to see what they say (neither have responded), is this lumpiness normal? Can it still be used? After all the YouTube videos I've watched which show clear orange liquid being used and getting brilliant results I'm pretty hacked off with my bottle of cloudy gloopy lumpy stuff.

Any ideas? Is it OK? Or is this an isolated incident?

Thanks in advance!

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Old 30-10-2018, 08:06 PM   #2
Fairtony
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Heard about this happening. Think it happens from 2 possibilities. Its very old and 'gone off' or its been allowed to get very cold ie below freezing.

Certainly possible for it to be the cold. And you could tell the age by if its got a smooth shaped bottle, or a funky cool angular bottle. The angular bottle is the new style (2 years old?)

I think I saw it mentioned that it is still fine to use, but most good suppliers replace it no question. CYC are brilliant, and if you don't get an email back after a couple of days, give them a phone.
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Old 30-10-2018, 08:54 PM   #3
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My bottle has lumps and all in it, I just used it works fantastically
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Old 30-10-2018, 09:00 PM   #4
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Had similar happen with a brand new bottle of Carpro hydr02 lite. Carpro U.K. Confirmed that it can happen and is perfectly fine to use, to which in use it was perfectly fine and I used the full bottle.
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Old 30-10-2018, 11:54 PM   #5
Simonrev
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My wetcoat is the same and if you do a search it isn't uncommon .. good shake and it works brilliantly.

Maybe a phone call to Clean Your Car to follow up the email would have been better than a first post rant ?
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Old 30-10-2018, 11:59 PM   #6
Brian1612
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I have an old smooth shaped bottle and it's perfectly fine with no lumps etc so that would suggest Wet Coat has a long shelf life.

I reckon the cold has got to it but I would guess it's still fine to use. Just give it a good shake up with each use.

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Old 31-10-2018, 11:31 AM   #7
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Thanks for all your replies, I'll give it a go at the weekend at the weekend but I'll ring CYC in the meantime and see what they say!
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Old 31-10-2018, 12:09 PM   #8
EliteCarCare
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Perfectly normal, these type of product respond to varying temperatures and this can happen, we have seen it with CarPro Hydr02 and Wetcoat.
Just give it a shake and use it. It will work perfectly well.

Regarding old or out of date stock, GYEON products never stay on our shelves (or those of the other UK resellers) long enough to go off so I definitely wouldn't worry about that.

Alex
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Old 31-10-2018, 06:00 PM   #9
Sshmuttley
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Quote:
Originally Posted by Simonrev View Post
My wetcoat is the same and if you do a search it isn't uncommon .. good shake and it works brilliantly.

Maybe a phone call to Clean Your Car to follow up the email would have been better than a first post rant ?
LOL always good to get it off your chest! I'll give it a good go at the weekend, thanks for your help!
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Old 31-10-2018, 06:02 PM   #10
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Quote:
Originally Posted by EliteCarCare View Post
Perfectly normal, these type of product respond to varying temperatures and this can happen, we have seen it with CarPro Hydr02 and Wetcoat.
Just give it a shake and use it. It will work perfectly well.

Regarding old or out of date stock, GYEON products never stay on our shelves (or those of the other UK resellers) long enough to go off so I definitely wouldn't worry about that.

Alex
Thanks Alex
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