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Old 21-06-2011, 08:10 PM   #1
clokey
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Order ref RC10005216 problem with rc55 sample

Hi

I received my order for a sample pot of RC55.

Is it meant to be runny/gloopy or like any other wax?

As the one I received is??
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Old 21-06-2011, 09:50 PM   #2
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Hi

No, its not supposed to be runny, it should set to a soft but solid wax.

Its probably got hot in the process of getting to you. I will send you a PM of how to deal with it, but it is safe to use and will give normal results - its high oils contents plus the carnauba can make it hard to control under all circumstances once out of our warehouse.
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Old 21-06-2011, 09:52 PM   #3
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Thanks Mark.

It was that runny some of the oils had leaked out on to the cardboard you rolled it in for delivery.
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Old 21-06-2011, 10:07 PM   #4
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