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Old 20-07-2018, 12:16 AM   #71
Starbuck88
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Quote:
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The next dealership is about 70 miles and then 120 miles away.

It's convenience and you should surely expect a dealer to manage to change a couple of lights without issue?

The issue with the dealers in Aberdeen, especially the "prestige" dealers, They had things too good for too long with the oil industry. They've never had to bother their backside with such a captive audience.

I've not used the Jag dealership before. A few of their AUC were very rough though.
That is too far isn't it, but you are very right, they should be able to do an engine swap without damaging anything let alone rear lights. All the cars I've had, new and old, the rear lights only fit in with a couple of fixings so they must just be totally careless or rushing and making mistakes.
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Old 20-07-2018, 08:02 AM   #72
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That's truly unbelievable, mate. Make sure you take plenty of pics of the damage, as that would go some way to satisfying any potential buyer, along with this thread lol.

Any chance you could post a pic or two of the damage?

Hope you get this all sorted.

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Old 20-07-2018, 08:40 AM   #73
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One light is pushed up to the quarter panel, but sits below the flush. The other side the light protrudes outside quarter panel and had a sizeable gap above it.

They weren't like that before and I was parked behind another 2 series for a direct comparison.

The pictures don't show how bad they are. I'm.also struggling to pick up the crease in the bumper.

Miles away from the corner, but standing proud.



Other side pushed into the corner, but sitting below flush.



Untidy corner with a dollop of paint.




Large gaps and find a line that matches.




The camera can't pick up the crease on a white car. From the top bit to the bottom bit there is a clear indentation. The camera does pick up the thin white paint and the little bits of black bumper where they've touched up and the paint is just too thin.


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Old 20-07-2018, 11:11 AM   #74
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That's totally inexcusable. Especially to try and hide it!!

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Old 20-07-2018, 07:40 PM   #75
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The service manager phoned me tonight and was good about it.

The car was filmed in detail prior to work commencing and he's aware the damage wasn't there. He's still not sure where it happened and thinks his tech guys are honest when they say it wasn't them.

It doesn't quite explain how there's a blob of paint in an area where it's near impossible to suffer a stone chip and paint on this damage. There is no dispute who did it knows they have. I can't believe they are unrelated when they have both been touched in and both in the area where the work was done.

The car is going back in on Monday. Fingers crossed of a good paint match as the bumper is very close to the body colour. It's not shades out like often they are.
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Old 20-07-2018, 07:57 PM   #76
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Well that's a good start anyway, Kerr. How did he react when you told him they obviously tried to cover it up?

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Old 20-07-2018, 09:47 PM   #77
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That light fitting / boot lid photo is unbelievable, how the heck can anyone think thats fitted correctly...

I'd be thinking they've fitted the wrong parts, as surely no one with any sort of professionalism could fit correct parts like that - could they ???
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Old 20-07-2018, 10:23 PM   #78
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Well that's a good start anyway, Kerr. How did he react when you told him they obviously tried to cover it up?

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He's sitting on the fence on that one.

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That light fitting / boot lid photo is unbelievable, how the heck can anyone think thats fitted correctly...

I'd be thinking they've fitted the wrong parts, as surely no one with any sort of professionalism could fit correct parts like that - could they ???
The service guy said something about a revision number yesterday. You can't change the shape of the lights and still fit.

The service manager said tonight there was a problem with the wiring loom. How that affects the fitment I don't know.

I don't think they revised the lights for the M240i, but something has changed. Pull the lights 3mm up to the top corner to fit there and the gap below will get even worse.
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Old 20-07-2018, 10:37 PM   #79
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Supplier change maybe? I take it there's no panel damage whatsoever?

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Old 20-07-2018, 11:10 PM   #80
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Supplier change maybe? I take it there's no panel damage whatsoever?

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No panel damage at all. The boot aligns with the quarter panels and the boot fine. It's just the lights and their fitment.
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