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Old 23-10-2016, 08:22 PM   #1
westerman
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CYC account issues,,can anyone help

I am wanting to place an order but when I access my account it's saying I already have one item in my basket.

So I click on it to see what it is and it flags up a red bar saying :-

" since you have registered using Quick Registration" more information is now required in order to make a purchase"

So I filled in the odd bits that were missing such as .."Mr"...."Phone number".."Company name" (none).
All the other details ..Email address, Mailing address are already there on the form from previous.

Problem is when I click the "submit" I just keep getting a warning "sorry this email address already exists" well of course it does, it's mine!!
It won't let me proceed. Very infuriating!!
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Old 24-10-2016, 11:21 AM   #2
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PROBLEM SOLVED....Rang CYC they were very helpful and removed the error immediately. Now my products are ordered.
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Old 26-10-2016, 11:06 AM   #3
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Ordered Mon a.m. arrived Wed a.m. Excellent service.
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