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Old 21-09-2013, 08:03 PM   #21
matt_83
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Smashing work Russ
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Old 21-09-2013, 08:13 PM   #22
Cleanguy
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Great work. The owner has excellent taste in cars
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Old 21-09-2013, 08:35 PM   #23
ianrobbo1
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All the above!! I do hope the owner takes it back to the hologram monkeys and shows the manager the middle finger!!
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Old 21-09-2013, 10:36 PM   #24
taz007
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nice work there. Good write up also.
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Old 21-09-2013, 11:19 PM   #25
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Did you charge to correct the repair work or detail the whole car?
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Old 22-09-2013, 09:16 AM   #26
ianFRST
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i can see why bodyshops take that attitude, i bet it didnt take them 5 days to repair it, so why would they accept it would take 5 days to polish it?

even so, to us on here, thats shocking how it went out

top job, i bet the customers happy now
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Old 22-09-2013, 10:26 AM   #27
Summit Detailing
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Nice little turnaround fella

Quote:
Originally Posted by ianFRST View Post
i can see why bodyshops take that attitude, i bet it didnt take them 5 days to repair it, so why would they accept it would take 5 days to polish it?

even so, to us on here, thats shocking how it went out

top job, i bet the customers happy now
Nicely put
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Old 23-09-2013, 10:11 AM   #28
Reflectology
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Quote:
Originally Posted by PLuKE View Post
This made me smile with your comments to them. Glad all is sorted and everybody is safe.

Fear of being shot down. Do body shops get trained in mopping the car? I suppose you have 5 days to complete the process where as they don't? But you would expect a fairly good finish after a repair.

Luke
In short no, but this manager called me and said they are trained by 3m representatives for a day on the whole system, which may or may not be true but they just dont have time to polish as they would probably have had around 6.5 paintwork time to get the side painted, everything is a rush in a paintshop because painters see bonus but there are jobs that they should know they cant make any on, this was one of them.

When i was painting I knew when and where the bonus could be hit without compromise and as i do now i did then, the call of duty was to make the customer happy and if that was and is now to stay late and work unpaid time then so be it, after all the bonus was mine and mine alone, a couple of hrs unpaid overtime was to my benefit at the end of the day, but nowadays that couple of hrs has turned into many many hrs over and above the CoD which is why I have plenty of happy clients
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Old 23-09-2013, 12:06 PM   #29
PLuKE
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Quote:
Originally Posted by Reflectology View Post
In short no, but this manager called me and said they are trained by 3m representatives for a day on the whole system, which may or may not be true but they just dont have time to polish as they would probably have had around 6.5 paintwork time to get the side painted, everything is a rush in a paintshop because painters see bonus but there are jobs that they should know they cant make any on, this was one of them.

When i was painting I knew when and where the bonus could be hit without compromise and as i do now i did then, the call of duty was to make the customer happy and if that was and is now to stay late and work unpaid time then so be it, after all the bonus was mine and mine alone, a couple of hrs unpaid overtime was to my benefit at the end of the day, but nowadays that couple of hrs has turned into many many hrs over and above the CoD which is why I have plenty of happy clients
Thanks for replying.

I learnt something new there. It's good to see others working extra time for no pay too!

Luke
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Old 25-09-2013, 04:48 PM   #30
shaunwistow
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Top work as usual Russ. Hope you sent some before & after pics to the bodyshop?
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