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Old 09-01-2016, 09:24 AM   #21
Rían P
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Our new shop is open in Tandragee still a few more bits to do and we hope to stock more things like microfibers foam lances pads etc as the year goes on. also I think we are the only ones who can offer expert advice on products and techniques as well as pointers on how to get the best results.

At present it is just Orchard Autocare products and they can also be purchased through Procar and Blok 51
I don't think that's very fair to say on the others Ronnie. I don't mean to sound cheeky, but have you been to these other shops and formed the opinion that way or are you just assuming? At the end of the day Nav@Nsautocare is a detailer in the same way that you are, that's how his business started. So what makes your advice more 'expert' than his? Anytime I've messaged Nav about something he sells, he always gives a great response on what's best, and how it's best used.

Blok 51, they sell detailing products, so they're bound to know what they are talking about. I've never really had any experience with Blok51 except from at a show once, but anything I asked they knew they answer.

Motor sport and spares, any time I've been in for something, or even just to ask a question, those men know their stuff. They know the best way to work thier products and how you'll achieve the best results. Motorsport and spares have been trading for ~ 30 years. As a question, again I don't mean to be cheeky as i like your products and brand, how long have you been trading?

I'm not trying to start an argument with you Ronnie, as I do like your products (Tar cleanse mainly) but it just seems to me, a bit unfair to say you're the only one with expert advice.
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Old 10-01-2016, 12:35 AM   #22
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You are right to ask and yes if I have only been detailing a few years it would be a bold statement but I have been machine polishing (detailing it has had many names over the years) cars now for 20 years starting off by mopping cars with a 2 speed sealey and an apron right through to the latest machines and compounds working on the newest of cars. We are widely regarded and I have never said this personally but been humbled reading many detailers over here saying we are the top detailing company in Ireland the one to best and as far as I know we are the only company that focuses manly on the restoration and correction details simply as it is not viable to run a business, as the amount of people who are willing pay your time over here is very small. people want to have 60+ hours spent on their car but will not pay for much more than 15 hours which is the usual ceiling rate over here) thankfully we have carved out a nieche and it works for us. We Set up Orchard Autocare in 2009 launching it officially in 2010 developing the products from scratch which took approx. 3 years of development to get to a point where I was happy we prove and publically prototype all our products through social media for nearly a year showing its development (which no other company does).

OCD-ni was launched in 2008 and we have worked on pretty much everything from Mini Metro's to Ferrari F40's so we know paint, we know cars and we know what does and does not work in minute detail. with regard to MS&S yes they have been trading for 30 years but not as paint specialists or a detailing related company so it would be like me starting to sell wheels tomorrow could I say I have 20 years experience in the field of alloy wheels? yes I know they are round I know it will fit a VW or ford etc etc but ask me the manufacture process, was it heat treated quenched etc etc and the make op of the alloy to mould the wheel and I cant tell you a thing. this is where you need a specialist.

As for knowing my industry and this is where I was coming from who better to know an Orchard Autocare product other than the person who designed developed prototyped and tested the products from conception to sales? we know our own products better than anyone else and would love to be challenged to that.

It takes YEARS to become an accomplished detailer I detail cars in a totally different way to how I did 5 years ago which was totally different to how I did it 10 years previously. Our work is a testament to it and I love when people think we have manipulated our pictures and the shock in their reply when they have been sent the raw originals to check that it was not and that has happened here several times.

old school cellulose paints are different to new paint ask a detailer to tell you the difference between a 2009 E92 M3 and an end of line M3 or the paint variation over the bonnet of a mk7 golf of nearly 25 microns in places. what machines and pads to use on what paints when to DA and when to rotary the low point on a BMW 1 series door this is all from 20 years industry experience working on literally hundreds of cars. I am not taking away form other detailers as there are many doing great work over here Andy at A+, Anthony at AMC, Shane at SG detailing to name but a few but some times you do have to say what everyone else is saying and say we are the most experienced detailers over here and with our new technical centre we are willing to share this knowledge with anyone who wants to ask as well as how to achieve the best results from our products.

I am not an ego freek or scene queen but I never have admitted to how good we strive to finish not only the cars we detail but the products we manufacture and tbh we probably should do it.. To be quite blunt we don't really care about the hype what we do care about is exceeding the customers expectation when it comes to cars being detailed and the products they use as long as we keep them happy we really could not be bothered about the BS and *****ing that goes on around the detailing industry especially over here. If people want to slate us go ahead as it is our customers who we care about.

Many of my customers have actually become very good friends and it's how I run the business and it quite possibly is the biggest accolade we have gotten. Rather than scene hype and going with the masses. Will it make me unpopular with some, possibly but im not in it for the fame we are a small business that is bloody good at what it does and if one person likes what we do or what we make it is the best thing you can ask for, if someone does not then we can't force them.
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Old 10-01-2016, 01:37 AM   #23
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Well that is a very fair response Ronnie I'll give you that. I have no doubt in your level of skill as a detailer. I've seen your work on here, and it is of an extremely high standard, which I have no doubt, carries on into the production of your products. As I have said, I really like your Tar cleanse, and I have heard countless good reports about Orchard Autocare.
I appreciate your business acumen, and agree with the fact that many of the Northern Irish want something for nothing.

When you talk there about starting to sell alloys tomorrow, MS&S have been trading in Car care for ~ 30 years, so it's maybe slightly different. I don't know maybe you know about alloys, but that's a totally different area. However I understand what you mean though. Perhaps, a better point would have been that 'you're a total expert (most likely the sole expert) in your own products, with the processes needed to achieve the best results with them' because you are, as you say the manufacturer of them. You know the craic with the mixing of them, the chemicals involved etc. In that case, I totally agree with you. What I took from the last post, and I'm not taking a dig here, but was that you were saying that you are the only firm who can offer expert advice on products and techniques for car care in NI.

Regarding knowing about the difference of M3 paints and the 25 micron difference in mark 7 paint depth, is more so industry knowledge, only gained by being a proper detailer. I doubt as a matter or fact, many detailers would even know that, so fair play to you. As I've said, I wasn't ever doubting your skill or expertise in the industry. My main concern was that I thought it was a bit of an unfair statement, but perhaps I've taken it up wrong.

I don't think that you're an ego freak or scene queen, I can see from your brand that that's not what your business is about. I suppose bragging isn't a Northern Irish thing. I suppose, the majority of people are relatively modest in their ways.

I think we're singing from the same hymn sheet now. I just thought it a bit unfair but there you are. It wasn't about starting an argument, more so about getting a statement further explained.

Thanks,
Rían
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Old 10-01-2016, 09:41 AM   #24
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Great discussion guys - nice to see it done in a very respectful way. Rian, I can highly recommend that you take a run over at some stage to have a chat with Ronnie. Really really nice guy and you will be truly be blown away by what he can do with cats. I've only got to know him from nipping over to buy bits and pieces but I can testify to what he says when he cares about his customers. Doesn't matter if you're spending a tenner or many hundreds, the guy's a true gent.

Give me a shout if you do decide to take a run over and I'll come over too for a bit of craic. I have to get a few bits off him too.

Cheers guys.

Niall.
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Old 10-01-2016, 11:11 AM   #25
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Planning to head over myself as well in next week or so
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Old 10-01-2016, 11:19 AM   #26
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Old 10-01-2016, 11:33 AM   #27
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Planning to head over myself as well in next week or so
PM me when you're going over gibbo and if I can get over I will for a wee bit of Craic!

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Old 10-01-2016, 12:01 PM   #28
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Walk-in Shops - Northerrn/Southern Ireland

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PM me when you're going over gibbo and if I can get over I will for a wee bit of Craic!

Cooks

Will do 🏻

Will have to try and tie in with this GT3 that Rollo speaks off to get a drool over it lol

Last edited by gibbo555; 10-01-2016 at 12:11 PM.
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Old 10-01-2016, 12:23 PM   #29
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Great discussion guys - nice to see it done in a very respectful way. Rian, I can highly recommend that you take a run over at some stage to have a chat with Ronnie. Really really nice guy and you will be truly be blown away by what he can do with cats. I've only got to know him from nipping over to buy bits and pieces but I can testify to what he says when he cares about his customers. Doesn't matter if you're spending a tenner or many hundreds, the guy's a true gent.

Give me a shout if you do decide to take a run over and I'll come over too for a bit of craic. I have to get a few bits off him too.

Cheers guys.

Niall.
Thanks Niall I hope it came across in a respectful way as I do believe he's a genuinely nice guy. I would love to have a proper chat with Ronnie about his products and business as I hope to study business at Uni so it'd be great to get an inside look into running a business. I just hope I haven't offended you Ronnie, as I said it wasn't to start an argument with you, but just to clarify a statement. From my own personal experience, MS&S know their stuff, as do you and all other detailing shops. I know everyone will agree that it's not just an industry where you can open a shop tomorrow, and suddenly be the best retailer in town.

Niall, as I've highlighted in you post, did you mean cats or cars? Puss in boots getting a one stage correction detail and leather boots conditioned!

I would love to go a scoot down, and it'd be a bit of craic surely

Take 'er easy,
Rían P
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Old 10-01-2016, 11:20 PM   #30
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Will do 🏻

Will have to try and tie in with this GT3 that Rollo speaks off to get a drool over it lol
Now that's a good call chum!
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