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Old 06-09-2017, 09:01 PM   #1
Devilman
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More tyre fitter issues

Here we go again.
Needed two new front tyres for my abarth, choose a local tyre specialist, lots of exotic supercars on the website. Looking good do far.
Removed my wheels,using non marring pry tools and glue remover eased off the weights.
Wheels are pristine at this point. Wheels treated to a deep clean and new sealant.
Off to the garage I go.
Upon arrival I point out my unmarked wheels.
Fast forward ten minutes. One of my wheels are now ready for the scrap bin.
They say they are sorry and will repair the wheel.
Picked the wheel up today. Some damage was repaired to a high standard, now I have all sorts of new damage going on.
Is it worth trying to get one with wheel repaired? It is always going to niggle me.
The other option is to buy a new wheel
Thoughts and experiences appreciated?
I was dreading this was going to happen.
Recommendations for a quality fitter near milton keynes are needed please.
Only forum members will know the pain I am going through.
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Old 06-09-2017, 09:31 PM   #2
Njs71
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F me I'd go mad! I'd be wanting new wheels from them.

Wish I could help with a recommendation, but I've only ever had motorcycle tyres fitted.

I'll be having the same anxiety problem next year when it's tyre fitting time. I'll travel to wherever to get the job done perfectly with no issues. I'll prob only go to somewhere thats recommended to me from someone on here.

Hopefully someone will chime in on here for you.
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Old 06-09-2017, 10:39 PM   #3
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This really grinds my gears. I was at a local place to buy tyres xbox and the fitter had a bread knife to remove the old weights. When I saw that, I just jumped in the car and left.

I now buy the tyres on line, and use a local wheel refurb company to fit them. They're perfect. Apart from stupid me kerbing one a few weeks back.

Anyhoo, OP go straight back to them and get them to repair it. It's worth a try, especially if you're prepared to buy a new one anyway.

Hope you get sorted.

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Old 07-09-2017, 06:30 AM   #4
TonyH38
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As above I take mine to a refurb outlet rather than the local tyre fitters it is a 30 minute drive away but worth it.
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Old 07-09-2017, 10:26 AM   #5
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/\/\/\/\

as above, i did the same and got all 4 wheels refurbed at the same time after buying tyres on line then taking them to the refurbers, theyre taking the old ones off anyway so its no hardship
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Old 07-09-2017, 06:29 PM   #6
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This is why I like having my tyres fitted at the main dealer. Mine appear to have more modern tyre fitting machines and the expected standard seems to be higher than the stereotypical 'tyre, exhaust, brakes & battery' fitting type of places. Which lets be honest pay peanuts and get monkeys - (who to the general public do a good enough job but not to the likes of us)

I know I'm probably paying a little more, but getting the car serviced, tyre'd, tracked & MOT'd at the main dealer hopefully comes with better standard of work overall. But mostly the comfort in knowing they get it wrong they will rectify it, and if they try to deny it the manufacturer customer service line will be getting a very unhappy call.

Last edited by Streeto; 07-09-2017 at 07:49 PM.
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Old 07-09-2017, 06:46 PM   #7
Devilman
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It is going to be main dealer all the way for me.
The new plan is going to keep a eye on the abarth forums classified and ebay. Unused wheels to do pop up from time to time.
It is times like this that makes me wonder if having a perfect car is worth the hassle.
Thanks all
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Old 08-09-2017, 09:32 AM   #8
AndyN01
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Was this a small "one man band" type of place or a national chain?

I tend to go local recommendations and small. You pay more but get better quality and any "issues" tend to be easier to sort out because if you make a loud noise in the local area their business can be hit very hard.

Agree that the national chains tend to be high volume with a "that'll do" standard of work.

Your place has had a chance to put it right and still messed up.

I'd be after a free new wheel.

There's always the Small Claims Court if you can explain of what they were told and photos of before (no defects) & after (defects) and again after the sub standard "repair" work (more/different defects).

Andy
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Old 08-09-2017, 11:32 AM   #9
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I had tyres fitted at a chain one afternoon and noticed on collection that one tyre was showing the "inside" stamp.

Pointed this out and got complete attitude about how they were closing soon and can't you bring it back tomorrow?...

...it took the threat of head office to get it done and i stood over them while they checked all of them.




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