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Old 05-03-2008, 10:22 AM   #1
Rich @ PB
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Question *** Notes about contacting Polished Bliss ***

Folks, just a quick message to pass on some information that affects how we would like things to run in the future in terms of contacting us. Because we are getting busier by the day, it has become quite stressful lately trying to keep on top of everything. In particular, the time available to spend on the forum has declined greatly, and we would now ask that all business related messages are directed to our general e-mail address. We check the e-mails daily (usually responding to general enquiries very quickly and technical advice requests within 48 hours). Also, we have switched off pm's, as there may be some weeks where we will be unable to get on the forum at all. Thus, please make sure you contact us about all business related matters using either e-mail or the phone - this way we can maintain a high standard of service. Our current contact details are given on this link...

Polished Bliss - Contact Us

Thanks for your help on this matter, it will be appreciated. Please note that this doesn't mean we don't want people asking questions or posting in this section on the forum. All we are asking is that important messages to which a quick response is needed are directed to us by e-mail or phone rather than via the forum.

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Last edited by Rich @ PB; 07-02-2014 at 12:29 AM.
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Old 05-03-2008, 10:28 AM   #2
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Hi Rich,

How bizzare, I sent an email to yourselves last night. I was going to post it on here but thought it better to post directly to your enquiry email.

Hope to hear from you soon

Colin
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Old 05-03-2008, 11:01 AM   #3
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On my task list for today - I'll be in touch later!
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Old 05-03-2008, 02:17 PM   #4
whizz
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Ah... the signs of turning into a massive corporation are appearing!

Just kidding! - I honestly wondered how you would find the time to be responding to forum threads etc with the amount of work it must take to run the business - so not surprised by this and totally understand where you're coming from.

Keep up the good work guys (and girl)

wHIZz

Last edited by whizz; 05-03-2008 at 07:40 PM.
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Old 06-03-2008, 05:21 PM   #5
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Lol, will do.
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Old 02-04-2008, 09:34 AM   #6
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Bump! Over the last week numerous folk have been querying their orders or wanting to amend them by way of sending pm's or posting threads in our section. This presents difficulties, as we simply do not have the time to sit on the forum each day, and chances are it will take a while for us to reply.

As such, can I please remind everyone that important messages to do with orders must be directed to us by either phone or e-mail if you want a swift response. This will ensure that you receive the best possible service from us.

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Old 07-04-2008, 11:28 AM   #7
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Just a quick update folks; due to requests for help and queries about orders still coming through by pm, I have now disabled my pm account, and Mrs Bliss has done the same. If you need to get in touch with us for any reason please click the 'Contact Us' link in the very first post above. Cheers!
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