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Old 12-01-2019, 08:22 AM   #1
Alex_225
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#377700

Hi guys,

Still awaiting a response to our e-mail regarding order #377700.

My other half bought me a Dodo Juice Home Brew Kit for Christmas but it arrived badly dented.

We did e-mail over the Xmas period and received an acknowledgement on the 3rd January but nothing since. I appreciate it's a busy period but would be good to know if this item can be exchanged please.
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Old 12-01-2019, 08:24 AM   #2
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#377700

Have you phoned them ?

Might be the email has been overlooked / forgotten about by accident ?
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Old 15-01-2019, 07:46 PM   #3
Alex_225
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Struggled to through initially. Have spoken with someone today who said they’d follow up.

Haven’t heard anything as yet but hopefully will tomorrow.
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Old 15-01-2019, 08:09 PM   #4
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Hi Alex,


Apologies for the delay in replying, I'm still at work clearing the backlog for the holidays and we'e still manic busy here.
I have replied to Natalie's email with a solution.


Alex
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Contact us on 01628 671213 for friendly advice or to place an order.

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Old 17-01-2019, 06:42 AM   #5
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Thanks mate. Yeah she did mention, we’ll sort out getting that sent back to you.
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Old 27-01-2019, 07:43 AM   #6
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Just a quite note to say thank you for the replacement Home Brew kit.

Also, thanks to whoever it was who threw this little bundle in the box as well. Completely unexpected but much appreciated.

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