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Old 08-06-2021, 09:37 AM   #1
straight6hatch
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Sage Barista Coffee Machine - Broken :(

Hi Folks,

Looking for some advice.

Ive got a nice fancy bean to cup Sage Barista Coffee which I bought second hand about a year ago. Brilliant machine. Really does make excellent coffee.

Fast forward to about 2 weeks ago and its starting to play silly buggers. Milk wand doesnt work etc etc. I dont expect someone to get their crystal ball out and explain how to fix it but my options are, as far as I see it, below.

A) Call an expert out (at an eye watering sum) to professionally repair it. This costs circa £100 just for the call out and then £45/hr.

B) Attempt the repair myself. Ive taken the machine apart and believe its a solanoid problem. Theyre aboiut £45 each and I need 2

C) Sell the Machine for spares and repairs on ebay. They tend to go for about £150 even when broken. Im essentially cutting my losses here and would want another comparable machine at, lets say £450.

So, what would you do? Does anyone have any experience in having theirs repaired?

TIA im getting serious caffene itch
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Old 08-06-2021, 09:50 AM   #2
Rappy
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Morning

Have you looked on ebay? Used currently £150 plus.

New from £300.

Can you not got a domestic appliance repairer to test it & fix it?
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Old 08-06-2021, 09:52 AM   #3
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Quote:
Originally Posted by Rappy View Post
Morning

Have you looked on ebay? Used currently £150 plus.

New from £300.

Can you not got a domestic appliance repairer to test it & fix it?
Yeah I had a look on 'the bay'. The only used one I could see at £150 is still running for another few days and is actually broken itself. Tempting as I could harvest the parts from it to repair mine. Im quite handy (or like to think so ) but theres no guarantee that it would repair the issue with my original one.

Normal and working used ones are around the £300 mark if you get lucky
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Old 08-06-2021, 12:58 PM   #4
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So, from reading this, it’s £100 call out + parts ??

Or as you can dismantle it yourself, £90 for both solenoids.

Man maths time - if you were to replace it, what would you replace it with ? If another same machine @ £450, then it’s £350 to upgrade to new machine with full warranty and potential upgrades / improvements ? And this is providing there’s nothing else wrong with your machine. Depending on what you sell it for, then the upgrade price is less…

Part of me can see the benefit of repairing and keeping, but if you’re getting to nearly half price of a new one, I’d be tempted to buy a new one…
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Old 08-06-2021, 02:17 PM   #5
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Get back on the Nescafe again and use Starbucks when you fancy a 'nice' coffee.
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Old 08-06-2021, 02:22 PM   #6
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Repair it yourself.
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Old 08-06-2021, 06:54 PM   #7
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Make yourself a nice cup of tea and sack it off.

Sent from my SM-A515F using Tapatalk
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Old 09-06-2021, 09:43 AM   #8
straight6hatch
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Right, so you lot who are suggesting 'tea'?? or Nescafe are dead inside

Ive considered the man maths and I think im probably going to go down the route of repairing it myself. Wedding is coming up next year so all money is going that way!

I have, quite literally, dismantled the whole thing already and its just sitting on the work top laughing at me. I think ill order just one solanoid to see if that fixes it. It should only be 1 thats knackered as its only the milk wand that doesnt chuck steam out. Oh and now I need a bunch of tiny o-rings as I buggered a couple. Joy!

Thanks for the advice guys. Appreciate this is a detailing forum but always handy to see your advice (other than those who drink tea...what on earth is that about? )
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Old 09-06-2021, 06:08 PM   #9
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I bought a Gaggia anima from the official Gaggia distributor, and you can buy for buttons an extended warranty.
They are very quick with answering questions and give a great service.
If a “milk wand” is not your most important accessory on your machine than the Anima could be a good reliable machine.

If you want to get yours repaired search for a repairer specialised in your machine, there are companies and person who have the knowledge and can get hold of the correct parts.

I had my wife’s GHD straightener repaired by a company in Nottingham, and they did a splendid job for a fixed price.
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Old 12-06-2021, 01:55 PM   #10
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Quote:
Originally Posted by Caledoniandream View Post
I bought a Gaggia anima from the official Gaggia distributor, and you can buy for buttons an extended warranty.
They are very quick with answering questions and give a great service.
If a “milk wand” is not your most important accessory on your machine than the Anima could be a good reliable machine.

If you want to get yours repaired search for a repairer specialised in your machine, there are companies and person who have the knowledge and can get hold of the correct parts.

I had my wife’s GHD straightener repaired by a company in Nottingham, and they did a splendid job for a fixed price.
Appreciate your comments. I was really hoping to find someone local to repair it for me. It would be more expensive than fixing it myself but it comes with the guarantee it will work
Trouble is, there is nobody near me who fixes them! The closest is over 50 miles away. There are some more local but I have left messages and tried 3 times to contact them and nobody ever picks up!

Im narrowing things down with the DIY fix so hopefully I can get it back up and running shortly...
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