Detailing World  

Go Back   Detailing World > Traders > Polished Bliss > Customer Feedback
DW Home Forum Home Merchandise Store Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Closed Thread
Thread Tools Display Modes
Old 24-08-2018, 09:45 AM   #31
Washmitt Meister
Join Date: Jan 2017
Posts: 133
Thanks: 6
Thanked 39 Times in 29 Posts
Originally Posted by Smoothride123 View Post

Regarding the amount of time, it was ordered a while ago, yes, but having just moved and done a fresh exterior clean, found the old bag, bottle & befuddled product; hence the feedback.

I was on your side - finking da bruvvers had ganged up on ya - that is until you mentioned the time lapse. A company has a legal obligation to put things right up to 14 days after purchase then other rules concerning fitness for purpose and quality apply - maybe for up to 6 years.

In your case you've moved house. Who is to say if someone else has looked at the product, unscrewed a cap to sniff or whatever? Maybe you did that yourself - out of interest when the product first arrived - and have forgotten. We all do little impulse things and instantly forget them.

So, all in all, and not being one of 'the Brotherhood', I think Polished Bliss served you well enough.
Croques is offline  
Old 24-08-2018, 10:03 AM   #32
Moderator & Reviewer
cossiecol's Avatar
Join Date: Jun 2014
Location: Detailing World & (Scotland)
Posts: 5,772
Thanks: 1,773
Thanked 3,398 Times in 1,917 Posts
Ok so let me see if I understand this fully.

You got the delivery “some time ago” signed for it saying it was ok, have since moved house (where things get damaged in the process) and now expect a company to resolve this issue....

Sorry but I don’t feel this thread is justified given your statement
cossiecol is offline  
The Following 2 Users Say Thank You to cossiecol For This Useful Post:
Smanderson117 (24-08-2018), torkertony (24-08-2018)
Old 24-08-2018, 10:18 AM   #33
T-Cut King (admin)
WHIZZER's Avatar
Join Date: Oct 2005
Location: On DW
Posts: 29,480
Thanks: 12,745
Thanked 19,405 Times in 7,017 Posts
And I think this has covered it course now- It seems that general Consensus is that Polished Bliss offer an exemplary service for the majority
WHIZZER is offline  
The Following 10 Users Say Thank You to WHIZZER For This Useful Post:
cheekymonkey (24-08-2018), chris.t (24-08-2018), cossiecol (24-08-2018), Derek-Eddleston (24-08-2018), GSVHammer (24-08-2018), muzzer (24-08-2018), Nidge76 (24-08-2018), Sim (24-08-2018), torkertony (24-08-2018), trv8 (26-08-2018)
Old 24-08-2018, 10:46 AM   #34
Angela @ PB
Approved DW Trader
Angela @ PB's Avatar
Join Date: Jan 2007
Location: AB51 0TH
Posts: 462
Thanks: 247
Thanked 113 Times in 54 Posts
Originally Posted by Smoothride123 View Post
Unfortunately the product arrived defective, after speaking to the man at polished bliss, was told to buy a replacement myself. Apparently it wasn’t worth them posting out again as it wasn’t their fault.

Never again.

I will stick to others.
I'm sorry you've felt the need to post about poor service. I'm afraid neither Rich nor I remember having a problem with a delivery recently that has not been sorted out immediately. As I am female, you clearly didn't speak to me. Rich is the only other person who answers the phone, so if you spoke to a man it would have been him. Rich has been working on a big project for the last year or so and has rarely answered the phone, so he should remember something like this, but he doesn't recall it and he would certainly never tell any customer to buy another one if the original item was defective; it's just not how we operate. Would you mind emailing us with the details again and let us look in to what has happened, as we're always happy to fix problems like this (as long as they are reported in a reasonable time). Once we have the full details we will be able to take it from there.
Angela Cooper -

Angela @ PB is offline  
The Following 31 Users Say Thank You to Angela @ PB For This Useful Post:
-Kev- (26-08-2018), AndyA4TDI (26-08-2018), AndyN01 (29-08-2018), Brian1612 (24-08-2018), brooklandsracer (10-09-2018), Buck (27-08-2018), cheekymonkey (24-08-2018), chris.t (24-08-2018), Derek-Eddleston (24-08-2018), GSVHammer (24-08-2018), HairyMonster (26-08-2018), Jmax (25-08-2018), Johnnyopolis (24-08-2018), leeandfay (25-08-2018), Leebo310 (24-08-2018), macca666 (24-08-2018), MrMatt (24-08-2018), Naddy37 (24-08-2018), Nanoman (03-12-2018), nbray67 (24-08-2018), Nidge76 (24-08-2018), realist (24-08-2018), rob267 (24-08-2018), rojer386 (25-08-2018), Sicskate (24-08-2018), Sim (24-08-2018), Summit Detailing (25-08-2018), SystemClenz (24-08-2018), torkertony (24-08-2018), trv8 (26-08-2018), WHIZZER (24-08-2018)
Closed Thread

polished bliss, polishedbliss

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +1. The time now is 09:36 PM.

Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
DTO Garage vBulletin Plugins by Drive Thru Online, Inc.

Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
DTO Garage vBulletin Plugins by Drive Thru Online, Inc.