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Old 15-11-2016, 04:39 PM   #1
Neilson
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Question Detailing Academy, Yes or No

Hi,

I've been trying to contact you via email, phone and Facebook and I've had next to no response from you guys. I booked to attend the detailing academy back in August and the date has changed 3 times. We're now a few days away from when it's supposed to be (20th November) and I need to sort accommodation but can't until you confirm whether it's going ahead.

If it is, great, if not, can you give me my money back please?

I absolutely hate doing things like this on a forum as it's not cool to air your dirty laundry in public however if you'd just taken a phone call or reply to an email I wouldn't have to do this. (apologies to all who are reading this when you shouldn't have to).

I look forward to your response one way or another.
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Old 15-11-2016, 07:40 PM   #2
stangalang
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These threads are annoying when people have first not tried to contact the seller/detailer. But i think if you have tried multiple times, and it impacts other things like booking hotels then you need to get a resolution. People wont vilify you for posting a thread.

I am sure they will be along and have a reasonable explanation also. Good luck
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Old 15-11-2016, 08:27 PM   #3
Neilson
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Quote:
Originally Posted by stangalang View Post
These threads are annoying when people have first not tried to contact the seller/detailer. But i think if you have tried multiple times, and it impacts other things like booking hotels then you need to get a resolution. People wont vilify you for posting a thread.

I am sure they will be along and have a reasonable explanation also. Good luck
Thanks Matt. I'm an experienced forum user as part of Scotland's largest Mini owners club so believe me I was seriously wincing when I wrote this. Sites like this are all about the good stuff that detailers like yourself do and shouldnt be a public flogging ground as it looks bad on me and the company when there is probably a good explanation...i just wish it didn't take unanswered texts, phone calls, Facebook messages and emails to get it.

Sorry again!
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