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Old 17-04-2019, 03:07 PM   #11
Kerr
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Originally Posted by DimitriUK View Post
Johh Lewis is more expensive than Currys hence never buy from JL
John Lewis price match any high street shop.
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Old 17-04-2019, 03:18 PM   #12
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Originally Posted by beatty599 View Post
Hello All,

I got a speaker from Currys yesterday, and I'm not happy with the item, and wish to return it. Apparently I can't return a item that's been opened to a store, but I can online.

So would it be reasonable to buy another speaker online, and then return both?
The opened one to the online return, and the unopened to the shop.
I suppose this could be frowned upon but with speakers you don't know if you like them until they're in your house in situ so I'd say go for it.
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Old 17-04-2019, 03:37 PM   #13
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I'd take it back and say it crackles after about 15mins use or try another branch of Currys. Chances are it'll be a different member of staff anyway.
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Old 17-04-2019, 03:39 PM   #14
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There is a very good reason for that.

I still would not buy anything from PC World or Currys. If I want cheap I would buy off Amazon.
fair enough I always check amazon sometime for a tablet I wanted currys was cheaper but generally speaking amazon is cheaper than currys.

As said before I have returned opened pc speaker to currys without any problem.
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Old 18-04-2019, 07:39 AM   #15
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Thanks everyone, setting about this today. So you if see me in the paper, you'll know the back story!
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Old 20-04-2019, 07:15 PM   #16
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Hello All, just an update. I returned the soundbar, bought some packing packing that matched the original, and went in 10 minutes to closing time. Can't imagine why they'd instantly take a return at home time.
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Old 20-04-2019, 09:28 PM   #17
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Glad you got it resolved, I must admit I’ve never had issues returning stuff to currys. I remember taking back a microwave oven after 3 months because it was squeaking and getting a full refund even though they never even plugged it in to test, also a Kodak all in one scanner printer, I bought it took it home spent 3 hours trying to connect it up with out any luck, got frustrated and slammed the scanner lid down smashing the glass scan bed. Returned it saying the lid fell down while I was putting the inks in and that if it broke that easily I want my money back and not a replacement. Walked out a happy man and went and bought an HP elsewhere.
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Old 20-04-2019, 09:32 PM   #18
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Quote:
Originally Posted by DimitriUK View Post
Johh Lewis is more expensive than Currys hence never buy from JL

I only ever buy my Apple goods from a John Lewis, they offer 2 or 3 years warranty compared to 1 year you get from an Apple store and it’s the same if not cheaper. I returned an iPad Pro in October it was 14 months old, they took it away tested and gave me a brand new replacement with no hassle what so ever.
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Old 20-04-2019, 09:34 PM   #19
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It kills confidence when shops don't take back honest returns.

That said people rip the **** out of Argos' return policy. I've bought a fair few items out of Argos that have turned out to be used. Obviously Argos shouldn't be selling them, but they shouldn't have been returned either.

I did notice Mike Ashley has got a no refunds policy since he bought House of Fraser.

It really does just push you to buying online with all the extra protection you automatically get.

Last edited by Kerr; 21-04-2019 at 08:27 AM.
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Old 21-04-2019, 07:55 AM   #20
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Originally Posted by DLGWRX02 View Post
I only ever buy my Apple goods from a John Lewis, they offer 2 or 3 years warranty compared to 1 year you get from an Apple store and it’s the same if not cheaper. I returned an iPad Pro in October it was 14 months old, they took it away tested and gave me a brand new replacement with no hassle what so ever.
That's a very good consumer tip for buying Apple products, instead of buying the AppleCare. Shame there's no John Lewis' in Northern Ireland

Quote:
Originally Posted by Kerr View Post
It kills confidence when shops don't take back honest returns.

That said people rip the **** out of Argos' return policy. I've bought a fair few items out of Argos that have turned out to be used. Obviously Argos shouldn't be selling them, but they shouldn't have been returned either.

I did notice Mike Ashley has got a no refunds policy song she bought House of Fraser.

It really does just push you to buying online with all the extra protection you automatically get.
It really does that's why I try to stay local, normally you know them and they offer unrivalled customer service.

Next time if local doesn't have it, I'll be going to Amazon who I've never had a problem with, even got a 6 month extension to my Amazon Prime ( Grand Tour ) for having lost items.
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