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Old 28-07-2021, 09:45 PM   #11
c_henry
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OK, update. Detailer came out, did a practice polish on one spot and it came out! Both the detailer and I were really relieved. He did actually do a paint correction on it at the body shop, he had the video on his phone, so it seems the body shop decided to 'clean' it for me to get the dust off after he'd left, even though they were asked not to.

Paintwork is still not 100%, but much better. Going to work with the detailer going forward to get it to where we're both satisfied with it.
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Old 28-07-2021, 10:46 PM   #12
macmaw
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CSU can only be removed by sanding, if it ever comes to that.
Something is definitely not right here.
If they “dry dusted” the car following the detailer visit, did they dust the entire car or just the re-painted and re-coated areas? Begs the question as to how the other areas aren’t also marred by this, maybe not fully cured when they dusted it, but it should have been left spotless all over.
Was the new coating definitely CSU? He would have to be accredited for that.
I struggle to believe he could prep, correct, prep and coat the painted areas with CSU in one hour.
Bodyshops never finish paint down to the level that is required so he would have had at least a single stage refine to carry out, overspray to sort out, and the entire car should be clean before doing this.
The car should have been immaculate when he left, with no need for them to dust it.
As mentioned, new paint shouldn't be coated or sealed for a few weeks after painting, as far as I understand it, to allow for the paint to gas off.
Where are you based?
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Old 28-07-2021, 10:50 PM   #13
macmaw
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Another possibility is that the new paint was over heated during correction, which can give the illusion that the defects have gone, and they can then return again in a few weeks.
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