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Old 21-03-2019, 10:55 AM   #1
Outonawing
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Great Service

Last week I received a delivery from CYC, which contained a smaller size bottle than the one ordered.

Not only did Tim at CYC subsequently deliver the correct order, he told me to keep the original delivery.

A great company to deal with, I will be returning.

Thank you.

Ed.
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Old 21-03-2019, 11:08 AM   #2
Derekh929
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Yes the best way to judge a company is with how they deal with the mistake that was made in the first place, some forget we are all human and make the odd mistake.
Its good to see it was handled very well, most of the providers on here I have received good service that I would expect every company to provide, but life aint that simple
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Old 21-03-2019, 01:25 PM   #3
GTIRed
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Well said Derekh929, to this day they still manufacture pencils with erasers on the top........
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