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Re: The replacement machine
I've just done a full service wash on one car, and it performed well.
However when it came to trying out a new underbody 4 jet spray broom that I got on eBay for £19 I discovered the machine had tripped out, it had however been stood on standby for 15-20 mins which may have contributed to the tripping out, the machine was straight out of the box & I haven't made any adjustments to the pressure switch screw
Where is the mysterious pressure screw? When I sent a video via Facebook to them I was adjusting the screw next to the pressure gauge, it was adjusting the pressure but wasn't stopping it tripping or blowing its brains out. I was on the phone to them whilst they were looking at the video and he said I was turning the wrong screw and all that screw does is mess with the pressure. Then he said the one I need to be adjusting is on the back? I never thought anything of it as he said he was sending a replacement so I didn't investigate further at the time.

I'm getting a replacement tomorrow so I've just been out the back to disconnect this one and there is nothing but a vent on the back of the machine for the fan. There's no screw that I can see so I'm not sure what they're talking about :confused:

Previously been told via a message that I need to adjust the screw on the back as per instructions but there's nothing in the instructions about the screw on the back and I cant for the life of me see a screw on the back!, :confused::confused:

I'll see what the replacement is like tomorrow.

Can you see a screw on the back?
 
Just that companies who make stuff for others will virtually never confirm who they make for or vice versa.

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Sorry but there certain makes of generators which advertise the fact that the use Honda motors....certain makes of lawn mowers that advertise they use Honda motors etc....just asking a simple question as someone said these AB9 Pressure Washers use a Kranzle motor.
 
Started having problems with my AB9 tripping out on Friday while doing the gaffers car (wife), plodded on and got it done. Started mine yesterday and it gradually got worse, spoke with Marcus on the phone this morning and as i only live 10mins away he said to pop it over and he would disconnect the trip switch, looks like these are too sensitive and that`s what`s causing the issue, they have raised their concerns with the manufacturer as to why they have put them on in the first place. Anyway, went and met Marcus who was more than helpful, top bloke, he did the job in 2 mins, disabled the trip switch and it did`nt fail when he tested it, i`ll update when i`ve used it in anger lol. Just thought i would post this as a few are having probs with the unit tripping.
 
Started having problems with my AB9 tripping out on Friday while doing the gaffers car (wife), plodded on and got it done. Started mine yesterday and it gradually got worse, spoke with Marcus on the phone this morning and as i only live 10mins away he said to pop it over and he would disconnect the trip switch, looks like these are too sensitive and that`s what`s causing the issue, they have raised their concerns with the manufacturer as to why they have put them on in the first place. Anyway, went and met Marcus who was more than helpful, top bloke, he did the job in 2 mins, disabled the trip switch and it did`nt fail when he tested it, i`ll update when i`ve used it in anger lol. Just thought i would post this as a few are having probs with the unit tripping.
I've just been on the phone as I got a replacement because mine was tripping all the time. I asked him on the phone where the screw was to adjust in case it tripped again. He said there's no way that will trip. So that's what they must have done :rolleyes:
 
So far ive done maintenance washes on my car x2, the missuses and my dads.

Did a full wash, decon etc etc on a range rover too and thus far not a single issue.

Not touched the pressure screw either.
I spoke too soon and jinxed myself clearly.

Tried a quick wash last night and cold have ripped the damn thing off the wall such was my frustration.

It was cutting out without even spitting out the Trip button. Then after a minute or so, of no use it would pop the trip button out.

Followed the re-calibration steps which isnt easy on your own when the washer is inside the garage and you have to hold the trigger whilst adjusting.

It worked for another few mins before stopping again, and again without the trip button popping out. Again a delay before the trip popped and i could re-set.

Ive had about enough of the issues - all i want to do is have a washer that i dont have to worry about when washing the car. Not one that means it takes twice as long as it should to do the one task it was designed for. :wall:
 
I spoke too soon and jinxed myself clearly.

Tried a quick wash last night and cold have ripped the damn thing off the wall such was my frustration.

It was cutting out without even spitting out the Trip button. Then after a minute or so, of no use it would pop the trip button out.

Followed the re-calibration steps which isnt easy on your own when the washer is inside the garage and you have to hold the trigger whilst adjusting.

It worked for another few mins before stopping again, and again without the trip button popping out. Again a delay before the trip popped and i could re-set.

Ive had about enough of the issues - all i want to do is have a washer that i dont have to worry about when washing the car. Not one that means it takes twice as long as it should to do the one task it was designed for. :wall:
Marcus isn`t happy that they put that trip on it, way too sensitive. i`m sure if you ring he will talk you through disabling it. It`s a total pain in the rear
 
I spoke too soon and jinxed myself clearly.

Tried a quick wash last night and cold have ripped the damn thing off the wall such was my frustration.

It was cutting out without even spitting out the Trip button. Then after a minute or so, of no use it would pop the trip button out.

Followed the re-calibration steps which isnt easy on your own when the washer is inside the garage and you have to hold the trigger whilst adjusting.

It worked for another few mins before stopping again, and again without the trip button popping out. Again a delay before the trip popped and i could re-set.

Ive had about enough of the issues - all i want to do is have a washer that i dont have to worry about when washing the car. Not one that means it takes twice as long as it should to do the one task it was designed for. :wall:
I called last week and explained the issues (same as yours) and had a replacement sent this morning, they're more than helpful when you call, he's assured me this one won't trip out. I'm guessing they've disabled the trip switch as somebody previously said. I've yet to try it yet because they didn't put the quick release bit on (getting posted) so can't even test it :rolleyes:

It's great when it works but so frustrating when it goes wrong. I like the reel and gun etc, just want the pressure washer to bloody work. Hopefully it will when it's hooked up.

The replacement deffo isn't a brand new one though, it's scratched and the screws underneath have slight rusting so I'm guessing it's somebody else who had a problem and it's been fixed and tested. I'm not to fussed really just thought it was worth a mention. I'm a bit of a perfectionist and like everything clean and neat (I'm guessing most of us do and that's why we're on here)

I think I just want it to break so I can get a refund on the unit then get a Kärcher and link that up to the reel. Everything else is good.
 
Cant help thinking the actual manufacturer of the washer has added a trip for a reason?

And then cant help thinking that disabling the trip is like setting a ticking time bomb. If an electrical fuse keeps blowing you dont just take it out and carry on - its there for a reason?

Ive already had one replacement and i dont think i fancy a second. My faith in the washer has gone now and ill never be happy with it.

Ive requested a full refund.
 
Cant help thinking the actual manufacturer of the washer has added a trip for a reason?

And then cant help thinking that disabling the trip is like setting a ticking time bomb. If an electrical fuse keeps blowing you dont just take it out and carry on - its there for a reason?

Ive already had one replacement and i dont think i fancy a second. My faith in the washer has gone now and ill never be happy with it.

Ive requested a full refund.
I've got the bit and it seems to be working now, I've got a trip on the socket just in case so I'll see how it goes. It was more a problem with the switch being to sensitive and not up to the job but it does sound a bit dodgy and they could tell me anything to be fair. Water and electricity isn't a good combo to be messing with! It's really put me off the whole brand too so deffo won't be getting another pressure washer off them. The hose reel is good. But can totally understand wanting a refund. I was close too!
 
Just an update. After having the trip switch disconnected by Marcus. i have used the machine quite a number of times and had no issues with it, works as it should and doesn`t keep running after i release the handle, stops immediately as it should, very happy with the machine now
 
Discussion starter · #255 ·
Just an update. After having the trip switch disconnected by Marcus. i have used the machine quite a number of times and had no issues with it, works as it should and doesn`t keep running after i release the handle, stops immediately as it should, very happy with the machine now
Good stuff mate, glad it's working well for you.

Mine is coming up to a year old now so will wrote a proper update then but (hopefully without cursing it...) it still hasn't missed a beat right out of the box.

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